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Cookies

What is a cookie?

A cookie is a small file that is created when you visit any website. The purpose of cookies is to improve the options for using the website. IKEA naturally respects the protection of your privacy. Therefore, we are happy to tell you what cookies we use, as well as advise you on how to prevent cookies from being stored on your computer and the effects this will have on you as a website user. Cookies are processed mainly by the operators of servers or relevant websites and also by operators of advertising systems that are used on the relevant websites. Cookies are processed only for the time strictly necessary for their use, but for a maximum of 1 year from the date of creation of the cookie.

We use four types of cookies on our website

1. Absolutely necessary cookies

These cookies are necessary for you to be able to navigate and use special features of the website, such as access to the secure part of the website. For example, they allow you to use a shopping bag or to check the status of an order. Permanent cookies are not generally used in this category unless really necessary.

2. Functional cookies

These cookies collect information about the user's behaviour. For example, they allow you to remember your login information, ensure the security of this information, and ensure the consistency of the appearance of our site. These cookies are not deleted after you finish browsing the website.

3. Cookies that increase performance

Performance cookies collect information about how you use the website. Thanks to them, we understand how visitors use our website, and we can subsequently improve its appearance, content and functionality.

4. Special "targeting" cookies

Advertising cookies allow you to share and tag items with "Like". They then send information to other websites, allowing them to prepare targeted advertising that more accurately matches your interests. However, IKEA does not use this function.

Cookie settings

Most web browsers support cookie management. Within the browser settings you can manually delete, block or completely disable the use of individual cookies. You have the option of only allowing cookies for certain sites. On our website you can easily and disable the processing of cookies free of charge through your browser. If your browser allows the use of cookies, we will assume that you agree to the use of standard cookies by our servers and websites.

Analytical tools

As part of our advertising services, our website uses analytical tools.

Google Analytics

Google Analytics are used to evaluate customer behaviour on our website. The user is rated solely on the basis of cookies. No other data is used, ensuring the user's anonymity. You can restrict or prevent the use of the tool in the "Ad Settings" menu here: https://www.google.com/settings/ads Google's Privacy Policy and Terms and Conditions can be found here: https://policies.google.com/privacy?hl=en.

Hotjar

Hotjar is used to evaluate customer behaviour on our website. It helps us better understand users’ needs and to optimize their experience. 

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